PRIVACY POLICY

Last Updated: October 1, 2026

Pretty Unruly LLC (“Pretty Unruly,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, submit an event inquiry, sign up for emails, purchase products or services, or otherwise interact with Pretty Unruly.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

Information You Provide

We may collect information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Billing and shipping information

  • Event type, date, location, guest count, theme, style preferences, budget, and other event details

  • Inspiration photographs, images, or other materials you choose to provide

  • Information submitted through contact, inquiry, or booking forms

  • Information provided when requesting or purchasing services

  • Information provided when signing up for our email list, The Group Chat

  • Order and transaction information

  • Reviews, comments, messages, or other communications

  • Other information you voluntarily provide

Please do not send government identification numbers, complete payment-card information, health information, or other highly sensitive personal information through general contact forms, inquiry forms, email, or messages unless specifically requested and appropriate.

Event-planning information may sometimes include dietary needs, accessibility considerations, cultural traditions, religious traditions, or similar details. Please provide only information reasonably necessary for the requested event or service.

Payment Information

When you make a payment through our website or another authorized Pretty Unruly payment channel, payment information is processed by the applicable payment provider.

Pretty Unruly does not directly store complete payment card numbers when those details are handled by our payment providers.

We may receive limited payment and transaction information necessary to process orders, issue refunds, respond to disputes, maintain records, and provide customer service.

Payment providers process information according to their own privacy and security practices.

2. INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, Pretty Unruly and our website or service providers may automatically collect technical and usage information.

This may include:

  • IP address

  • Browser type

  • Device and operating-system information

  • Approximate location, such as city, region, or country

  • Pages visited

  • Links clicked

  • Referring website or source

  • Dates and times of visits

  • Website interactions

  • Searches or other site activity

  • Cookie and similar-technology information

Our website is hosted by Squarespace, which processes certain information to operate, secure, and provide website functionality and analytics.

3. HOW WE USE INFORMATION

We may use personal information to:

  • Operate, maintain, secure, and improve our website

  • Respond to questions and inquiries

  • Review event inquiries and communicate with prospective clients

  • Plan, coordinate, and provide requested services

  • Process purchases and payments

  • Manufacture, fulfill, and ship orders

  • Process returns, replacements, and refunds

  • Provide customer support

  • Send transactional communications, confirmations, receipts, and service updates

  • Send marketing communications when you have subscribed

  • Manage The Group Chat email list

  • Understand website usage and improve customer experience

  • Detect and prevent fraud, misuse, security issues, or unlawful activity

  • Maintain business, accounting, tax, and transaction records

  • Enforce our agreements and policies

  • Comply with legal obligations

  • Protect Pretty Unruly, our customers, guests, property, and legal rights

  • Use identifiable customer or guest photographs for marketing only when appropriate permission has been obtained

We may also use information for another purpose disclosed when the information is collected or with your consent.

4. EMAIL MARKETING — THE GROUP CHAT

If you voluntarily join The Group Chat, we may use your email address and other information you provide to send Pretty Unruly news, party ideas, promotions, product announcements, new releases, and other marketing communications.

Joining The Group Chat is not required to make a purchase or request services.

You may unsubscribe at any time using the unsubscribe method included in our marketing emails.

Unsubscribing from marketing communications does not prevent us from sending non-marketing communications necessary for an order, transaction, inquiry, contract, or service you requested.

Our email-marketing provider may collect information about campaign delivery, opens, clicks, subscriptions, and similar engagement activity to help us understand campaign performance.

We do not sell or rent The Group Chat mailing list.

5. COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies and similar technologies.

These may include:

Necessary cookies, which help securely operate the website and support functions such as shopping carts, checkout, account or session functionality, and security.

Analytics and performance cookies, which may help us understand website traffic, activity, and how visitors interact with the website.

Marketing or advertising technologies, if we add them in the future, which may be used to measure advertising performance or provide more relevant marketing.

Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.

Visitors may be able to manage cookie preferences through our website's cookie-consent tools and through browser settings. Disabling certain cookies may affect website functionality.

We may update our cookie practices when we add or remove website features, analytics services, advertising technologies, integrations, or other third-party services.

6. HOW WE SHARE INFORMATION

We do not disclose personal information simply for the hell of it.

We may share information when reasonably necessary to operate Pretty Unruly and provide requested products or services.

Recipients may include:

  • Website hosting and ecommerce providers

  • Payment-processing and fraud-prevention providers

  • Manufacturing, print-on-demand, and fulfillment providers

  • Shipping carriers

  • Email and communications providers

  • Analytics providers

  • Scheduling, invoicing, accounting, or other business-service providers

  • Venues, rental companies, and other event vendors when reasonably necessary to provide requested services

  • Professional advisers such as accountants, attorneys, or insurers

We may also disclose information:

  • To comply with applicable law or valid legal process

  • To enforce our agreements or policies

  • To investigate or prevent fraud, misuse, or security problems

  • To protect rights, property, or safety

  • With your consent or at your direction

If Pretty Unruly is involved in a merger, acquisition, sale, financing, restructuring, or transfer of some or all of its business or assets, information may be transferred as part of that transaction where permitted by law.

We do not sell personal information for money.

If Pretty Unruly later uses advertising technologies or other services that may constitute “selling,” “sharing,” or targeted-advertising disclosure under applicable privacy law, this Policy and our privacy controls will be updated as appropriate.

7. THIRD-PARTY SERVICES AND LINKS

Our website may use or link to services operated by third parties, including payment providers, shipping providers, social-media platforms, fulfillment providers, or other websites and services.

Those third parties have their own privacy practices.

Pretty Unruly is not responsible for the privacy practices or content of third-party websites or services we do not control.

8. DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include periods reasonably necessary to:

  • Complete transactions and provide services

  • Maintain tax, accounting, and business records

  • Fulfill legal obligations

  • Resolve disputes

  • Enforce agreements

  • Prevent fraud

  • Maintain appropriate business records

Different categories of information may be retained for different periods depending on why the information was collected and applicable legal requirements.

Email marketing information may generally be retained while you remain subscribed and as reasonably necessary to maintain records of subscription preferences and opt-outs.

9. DATA SECURITY

We use reasonable administrative and operational measures designed to protect personal information under our control and rely on security measures provided by the platforms and service providers we use.

However, no website, electronic transmission, payment system, or storage method can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

If a security incident involving personal information requires notification under applicable law, we will provide required notifications.

10. YOUR PRIVACY CHOICES AND RIGHTS

Depending on where you live and applicable law, you may have rights concerning your personal information.

These may include rights to:

  • Request access to certain personal information

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Obtain a copy of certain information

  • Restrict or object to certain processing

  • Withdraw consent where processing relies on consent

  • Opt out of certain sales, sharing, or targeted advertising where applicable

  • Appeal or request reconsideration of certain privacy decisions where applicable

  • Exercise privacy rights without unlawful discrimination

Not every right applies in every jurisdiction or circumstance.

You may contact us at hello@shopprettyunruly.com to make a privacy-related request. We may need to verify your identity before completing certain requests.

Information may be retained where permitted or required by law even after a deletion request.

You may unsubscribe from marketing emails at any time using the unsubscribe method provided in those communications.

11. INTERNATIONAL VISITORS AND DATA TRANSFERS

Pretty Unruly LLC is based in Idaho, United States.

Our website and service providers may process or store information in the United States and other countries.

If you access our website or purchase from Pretty Unruly from outside the United States, personal information may therefore be transferred to or processed in countries whose privacy laws differ from those in your location.

Where applicable law requires additional protections for international transfers, we and/or our service providers will rely on legally appropriate mechanisms applicable to the relevant processing.

If Pretty Unruly begins actively targeting or materially expanding operations into jurisdictions requiring additional privacy disclosures or compliance measures, this Policy may be updated accordingly.

12. CHILDREN'S PRIVACY

The Pretty Unruly website is intended for adults and is not directed to children under 13.

We do not knowingly collect personal information online directly from children under 13 in circumstances requiring parental consent.

Pretty Unruly may provide event-planning services for events involving children, but the client engaging Pretty Unruly must be an adult. Information about minors provided by an adult client in connection with an event will be used only as reasonably necessary to provide the requested services or otherwise as permitted by law.

If you believe a child has provided personal information to us in circumstances where it should not have been collected, contact us so we can review the situation and take appropriate action.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our business, website, products, services, technology, service providers, or legal requirements.

When changes are made, the “Last Updated” date will be revised.

Where additional notice is required by applicable law, we will provide it as appropriate.

14. CONTACT US

Questions about this Privacy Policy or privacy-related requests may be sent to:

Pretty Unruly LLC
Idaho, United States
hello@shopprettyunruly.com